Free shipping on orders over $25·Use code BOXWAVE10 for 10% off your first order·30-day hassle-free returnsFree shipping over $25·Code BOXWAVE10 for 10% off
Find answers to common questions about our products, shipping, and more
Products & Compatibility
Each product page clearly lists compatible devices. You can also use our device browser to find all products specifically made for your device. Simply select your device manufacturer and model to see all compatible accessories.
ClearTouch provides crystal-clear protection with maximum transparency, perfect for enjoying your screen's full brightness and color. ClearTouch Anti-Glare features a matte finish that reduces reflections and glare, making it ideal for outdoor use or bright environments.
No, BoxWave screen protectors are designed to maintain full touch sensitivity. Our ultra-thin designs ensure your device responds just as well as it does without a protector. Many customers report they can't even tell the protector is there!
Yes! Our screen protectors are designed to be case-friendly and compatible with most cases on the market. They don't extend all the way to the edge, allowing room for case bumpers without causing lifting or bubbles.
Ordering & Payment
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are processed securely through our encrypted checkout system.
We process orders quickly to get them to you fast! If you need to modify or cancel your order, please contact us immediately. If your order hasn't shipped yet, we'll do our best to accommodate your request.
Yes! We offer special pricing for bulk orders and wholesale accounts. Please contact our sales team for more information about volume discounts and business accounts.
Shipping & Delivery
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options (2-day and overnight) are available at checkout. International shipping times vary by destination.
Yes! We ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location. Please note that customs fees and import duties may apply and are the responsibility of the buyer.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website. You can also check your order status by logging into your account.
If your package is lost in transit or arrives damaged, please contact us immediately. We'll work with the carrier to resolve the issue and ensure you receive your products. Customer satisfaction is our priority!
Returns & Exchanges
We offer a 30-day return policy on most products. Items must be unused and in original packaging. Screen protectors that have been installed cannot be returned for hygiene reasons. Please see our Shipping & Returns page for complete details.
To initiate a return or exchange, contact our customer service team with your order number and reason for return. We'll provide you with a return authorization and instructions. Returns are easy and hassle-free!
Refunds are processed within 2-3 business days of receiving your return. The funds will appear in your original payment method within 5-7 business days, depending on your financial institution.
Installation & Care
Each screen protector comes with detailed installation instructions. Generally: 1) Clean your screen thoroughly, 2) Align the protector carefully, 3) Apply from center outward to remove bubbles, 4) Use the included card to smooth out any remaining air pockets. Video tutorials are available on our product pages.
Small bubbles are normal and usually work themselves out within 24-48 hours. For larger bubbles, gently lift the protector and reapply, smoothing from center to edge. If you're having trouble, our customer service team is happy to help!
Clean your screen protector with a soft, lint-free cloth. For stubborn smudges, slightly dampen the cloth with water or use a screen cleaning solution. Avoid harsh chemicals, abrasive materials, or excessive pressure.
Still Have Questions?
Can't find what you're looking for? Our customer service team is here to help!